Booz Allen Hamilton: Commercial Costs and the Warnings in Writing

Whistleblower Justice Network

The Booz Allen Hamilton cost settlement required the company to pay $377,453,150 to resolve allegations that it charged commercial and international business costs to government contracts. For someone inside finance or contract accounting, the case reaches familiar ground: which work an expense supported, where it entered an indirect-cost pool, and what happened when an employee questioned the arrangement.

Booz Allen Hamilton Holding Corporation provides management, consulting and engineering services to government, commercial and international customers. The Justice Department announced the civil settlement on July 21, 2023, resolving a False Claims Act case brought by a former employee. The agreement covers alleged conduct from April 1, 2011, through March 31, 2021.

Commercial Costs in Government Pools

The government alleged that Booz Allen allocated commercial and international costs to government contracts that received no benefit from the work, or charged those contracts a disproportionate share. This is the central problem in indirect-cost fraud: a cost enters a shared pool, and the allocation sends part of the bill to government customers.

A direct cost belongs to a particular contract. An indirect cost supports multiple contracts and can be distributed among the work it benefits. In a business serving both federal and commercial customers, that distinction determines which customer pays for shared activity. The Justice Department’s account explains the taxpayer interest plainly: government contracts must not subsidize unrelated commercial work.

The settlement agreement’s account of the alleged allocations goes beyond the underlying expense. It includes general and administrative expenses, fringe costs and other allocations applied to commercial or international costs. The government alleged that some expenses belonged with commercial or international contracts and others should have been excluded from government reimbursement altogether.

Mixed pools were another part of the allegation. The government said Booz Allen combined costs supporting different customers, then distributed them disproportionately to government contracts and subcontracts. The Cost Accounting Standards and Federal Acquisition Regulation require the cost grouping and distribution to reflect the relationship between the expense and the work charged.

In the agreement, the government also alleged that Booz Allen moved employees and work between Responsibility Centers, creating pools that misallocated commercial and international costs to government contracts. That makes the organizational decision part of the accounting story. The government challenged where people and their work were placed, as well as the charges that followed.

The Rates and Disclosures Reached the Government’s Bill

The government alleged that Booz Allen used the disputed costs and cost rates to seek inflated payments and reimbursements. It also alleged that incomplete, inaccurate or outdated cost or pricing data produced inflated contract prices. The alleged effect therefore reached both what the government agreed to pay and what Booz Allen later claimed.

Cost-accounting disclosures were part of the same problem. The government alleged that Booz Allen submitted inaccurate or misleading statements about the methods it used and the nature of the indirect costs, including in its Cost Accounting Standards Disclosure Statements. An insider who knows how an expense actually moved through the books may see the gap between that method and the one described to the customer.

What the Whistleblower Put in Writing

The whistleblower’s first amended complaint alleged that Booz Allen passed excess commercial and international costs to federal customers through mixed Cost Centers and Cost Bands. It put the commercial and international business at 2% of the firm’s revenue but over 8% of its costs. According to the complaint, federal clients were asked for additional payments to cover higher-than-expected commercial and international expenses, including efforts to expand business with foreign companies and governments.

The complaint also alleged that cost bands served as price points based on customers’ willingness to pay, rather than the actual cost of delivering the work described in the company’s annual disclosure. That allegation matters to an accountant comparing a rate with its explanation. A price customers will accept and the costs attributed to their work answer different questions.

The complaint describes an internal PowerPoint presentation about the disputed charging. It alleges that a senior executive questioned whether the whistleblower should have put the alleged misconduct in writing and expressed hope that the information would not be presented in writing to another executive. The complaint later described the chief financial officer’s response when the whistleblower again sought a solution:

When [the whistleblower] reiterated that the Cost Center / Band issue required a solution, [the chief financial officer] noted that Booz kept risk reserves for the eventuality that the United States uncovered the unallowable nature of Booz’s charges.

United States ex rel. Feinberg v. Booz Allen Hamilton, Inc., first amended complaint, paragraph 77, whistleblower allegation

We see the disturbing part in that alleged response: the possibility of discovery had a place in the budget. The employee was asking for a solution to the charges. For an insider, the response to an objection can explain a decision that the ledger alone cannot.

The Settlement and Whistleblower Award

The Justice Department described the resolution as one of the largest procurement fraud settlements in history. The agreement designated $209,696,195 of the civil settlement as restitution and allocated a whistleblower reward of approximately $69.8 million to the relator, the party who brought the case. A whistleblower case under the False Claims Act can pay 15% to 30% of what the government recovers.

The Settlement Cannot Become the Next Overhead Charge

The agreement required Booz Allen to keep the costs of this matter out of government contracts. The excluded expenses included its investigation, defense and corrective actions, the negotiation and performance of the agreement, and the settlement payment itself. They had to be separately accounted for and kept out of both direct charges and indirect allocations.

The obligation also reached costs already submitted for payment. Booz Allen had to identify and repay them through adjustments to later claims or otherwise, and the government retained the right to examine the books and challenge the company’s calculations. The taxpayer should not end up financing the resolution of alleged overbilling through the next overhead rate. The agreement expressly closes that loop.

What Evidence Is Needed to Prove Fraud?

Evidence of a cost-allocation scheme connects the original expense, the work it supported, the method used to distribute it and the claim presented to the government. We examine that connection alongside the company’s disclosures and its response to internal objections. This is where an employee’s knowledge gives meaning to the records behind the government’s bill:

  • The work behind the expense. Invoices, time records and project assignments connect the cost to the commercial, international or government activity it supported.
  • The path through overhead. Pool reconciliations and allocation bases show how costs were grouped and distributed, including what changed when employees or work moved between Responsibility Centers.
  • The statement behind the payment. Proposals, vouchers and cost-accounting disclosures connect the internal treatment to the price, rate or reimbursement presented to the government.
  • The response inside the company. The complaint’s account of a written presentation and later requests for a solution shows why management’s response belongs beside the accounting entries.

The former employee brought the qui tam case. The Justice Department credited the Defense Contract Audit Agency with expert financial assistance in resolving it.

Another Alleged Route Through Indirect Pools

Vector Planning and Services agreed to a $6.5 million civil settlement announced in February 2014 over allegations involving Navy contracts. The Justice Department alleged that direct costs already paid were included again in indirect-cost pools, producing another payment across Navy contracts. It also alleged claims for costs the company never incurred.

That comparison gives the pool a different role. In Booz Allen’s case, the government alleged that costs belonging elsewhere reached federal customers. In Vector Planning’s, it alleged that already-paid costs reached them again. Both accounts require following the expense into the government claim. An overhead total by itself hides the work and the earlier payments beneath it.

You Know Which Work the Costs Supported

If you saw commercial expenses reach government overhead or heard an internal objection dismissed, speak to one of our Whistleblower Experts about how those costs reached the government’s bill. We work with you to build the case around the allocation decisions and bring in defense contractor fraud whistleblower lawyers who understand cost accounting. We stay beside you as we build your strongest defense contractor whistleblower case.

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