Albemarle: The Commission Bought the Customer’s Decision

Whistleblower Justice Network

The Albemarle FCPA case included a $103,618,310 settlement with the Securities and Exchange Commission over refinery-catalyst bribery and false accounting. In its criminal non-prosecution agreement, the company admitted using sales agents to bribe officials at state-owned refineries. The evidence ran through commission approvals, competitor samples and tender changes, records a sales or finance insider would recognize.

Albemarle, a specialty chemicals manufacturer headquartered in Charlotte, North Carolina, resolved the foreign-bribery matter in September 2023. Its agreement with the Justice Department covered admitted conduct in Vietnam, Indonesia and India between 2009 and 2017.

The Refinery Sale Was the Payment Route

Albemarle’s Refining Solutions business sold chemical catalysts added to crude oil at a refinery to produce the customer’s desired oil products. Its admitted statement of facts describes agents paid a percentage of sales to help with customers, with a U.S. executive in the approval chain for contracts and commissions worldwide. That put the local agent’s compensation inside a corporate decision, even when a foreign subsidiary signed the agreement.

Product performance mattered to these sales. At a refinery managed by the state-owned oil company PetroVietnam, Albemarle needed a trial to establish how its catalyst would work with the refinery’s oil. But the admitted scheme bought influence over the decisions surrounding that trial: access to officials, contract awards and tender requirements. The competitor trying to win on its product faced a contest the agent could help rewrite.

Vietnam’s Commission Increases Bought Tender Access

In its non-prosecution agreement, Albemarle admitted hiring its Vietnamese agent for connections to refinery officials and a promise to obtain a trial and sales contract. Employees circulated instructions to avoid naming a key official in emails and refer to him as the agent’s friend. Requests for more commission came with explanations that the money would take care of officials and secure orders.

The agreed commission eventually rose from 4.25% to 6.5%. The agent had made clear that the total money available mattered more than where the company put it, telling a sales representative:

The admitted facts then describe a proposal to adjust freight-forwarding costs to pay the agent more while avoiding additional reviews and approvals. At another Vietnamese refinery, the agent asked what technical or commercial requirement a competitor could not meet so his contact could add it to the bid solicitation. Albemarle personnel discussed the specific changes they wanted.

Albemarle admitted paying approximately $3.5 million in commissions on the Vietnamese business and obtaining approximately $69.25 million in profits. We see the point of those commissions in the tender emails: the agent could help decide the contest before the bids arrived. The product still had to be sold, but the customer decision was being bought along with it.

Indonesia’s Product Test Became a Paper Exercise

Under the same criminal agreement, Albemarle admitted replacing its Indonesian agent at the urging of an influential official at the state-owned oil company Pertamina. The new agent paid bribes to obtain a competitor’s catalyst samples, which Albemarle used to improve its product and bids. A senior sales manager learned how the samples had been obtained and failed to report it to compliance.

The Securities and Exchange Commission order describes what happened to the qualification process. After initial testing left Albemarle technically disqualified, an official changed the procedure to allow a purchase based on paper qualification without testing. A later tender also used paper-only qualification. A refinery’s technical evaluation had become something a connected agent could get around.

Albemarle’s admitted facts also record an explicit request to increase the agent’s commission to fund bribes. Sales personnel refused the increase, kept the agent and failed to report the conversation to legal, compliance or supervisors. A manager directed that tips to officials disappear from the agent’s expense descriptions, while inside bidding information continued to arrive. The company admitted paying approximately $1.28 million in commissions and fees and earning approximately $18.1 million in profits on the resulting purchase orders.

India’s Holiday List and the Orders That Resumed

In its criminal non-prosecution agreement, Albemarle admitted using an intermediary to avoid being blacklisted by Indian Oil Corporation Limited. The customer had threatened to put the company on its holiday list, barring future business. An intermediary offered to solve the problem, and an Albemarle manager warned internally that part of the commission would go toward officials and could put the company in violation of the Foreign Corrupt Practices Act.

The commission’s order adds that a U.S.-based sales executive signed a backdated consulting agreement despite the warning. It set a three percent commission, which the order describes as three times the rate paid to Albemarle’s existing Indian agent. The warning had reached someone who could sign the deal.

Albemarle’s admitted statement of facts puts the commissions for this business at approximately $1.14 million and the profits at approximately $11.1 million. The company engaged the intermediary and avoided the holiday list.

The Securities and Exchange Commission separately found payments involving a private refinery customer in India. When that customer suspended Albemarle shipments while testing a competitor’s product, the agent paid a senior executive an $81,000 check to restore the order. Deliveries resumed, followed by additional orders.

According to the order, the agent submitted more than $100,000 in vague, unsupported expenses even though its contract required it to cover its own costs. A regional sales manager directed the agent to resubmit invoices through Albemarle’s Middle East subsidiary, which would pay them:

China and the UAE Added Accounting Questions

The Securities and Exchange Commission found that Albemarle hired an agent recommended by a Chinese state-customer official, while a possible family connection went unmentioned in the diligence materials. Subsidiary managers credited the agent’s connections for sole-source business at unusually high prices. Yet the books lacked support for payments recorded as legitimate commissions and discounts recorded as appropriate sales adjustments.

In the United Arab Emirates, the order found that Albemarle performed due diligence on an agent only after signing agency agreements and increasing its commission. The agent had government and royal-family ties inconsistent with its questionnaire. A consultant retained through that agent supplied confidential tender evaluations and competitors’ bids, while legal and compliance personnel were not told of the consultant’s involvement.

The order also found that Albemarle paid undefined administrative charges equal to ten percent of the agent’s invoices for customs clearance and other non-sales services. Those charges sat outside the agreement and lacked documentation. For the finance employee approving the invoice, the question was concrete: what service did this additional charge actually buy?

The Books Hid What the Agent Was Buying

The Securities and Exchange Commission found that payments intended in part for bribes appeared in subsidiary records as legitimate commissions and business expenses. Albemarle centrally coordinated legal, finance, compliance and audit, and the subsidiaries’ records fed its consolidated financial statements. The accounting failures therefore reached the parent company’s books, while the people who knew the payment’s purpose could sit in another country.

A 2017 teaching case in the Journal of Forensic & Investigative Accounting illustrates the same gap through a classroom scenario involving an overseas sales team. Payments to officials become firearms testing costs in the accounts, with amounts exceeding actual testing expenses. The teaching example makes a useful point for an insider: a familiar expense category can conceal a very different business purpose.

In SAP‘s deferred prosecution agreement, the company admitted a sales-commission payment routed to an entity associated with a Johannesburg official. Both cases make the same payment question worth asking: who received the money, and what did that person actually do for the business?

The Audits Found Gaps Before the Sales Model Changed

The Securities and Exchange Commission identified internal-audit reports in 2013, 2015 and 2016 that flagged incomplete diligence, missing contracts, missing anti-corruption terms and payments above agreed rates. The order also found payments without required service reports. Albemarle hired compliance staff and added onboarding software, yet sales personnel could still raise commissions without sufficient controls. We see a telling gap between identifying a problem and taking away the ability to keep doing it.

The Justice Department’s announcement identified IRS Criminal Investigation as the investigating agency, with assistance from authorities in Indonesia and India. The Securities and Exchange Commission’s order describes the bank records, emails, text messages and forensic accounting analysis the company supplied to its investigators. Albemarle’s criminal agreement describes the company’s later shift away from sales agents to direct sales.

What an Insider Can Show

An agent contract describes the work somebody was supposed to do. A tender email, bank payment or invoice can show what the company actually bought. We connect the payment across companies and countries with the customer decision, the approval chain and the way the expense entered the books. In Albemarle’s case, the revealing records included the request for a higher rate, the warning before a contract was signed and the instruction to send an invoice elsewhere.

Foreign-bribery information raises its own whistleblower reward questions, which we assess with you. Separately, a whistleblower case under the False Claims Act can pay 15% to 30% of what the government recovers for fraud against the U.S. government. The program that fits your information is part of the case we work through together.

You Know Why the Commission Changed

If you know why an agent’s rate rose, how a competitor’s bid arrived or why an invoice changed subsidiaries, speak to one of our Whistleblower Experts about the payment. We build the case with you and bring in foreign bribery whistleblower lawyers who understand overseas sales, intermediary payments and the accounting that conceals them. You bring your view inside the business, and we stay beside you as that knowledge becomes a case.

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